When I joined Fastmarkets as the Chief Financial & Operating Officer, we had disjointed and siloed subscription insights reporting that was less than accurate and delayed. Having experience of working with Subs Insights in a previous organisation, I was confident that they understood a subscription business and the criticality of its insights needs.
Within a few weeks of engaging, Subs Insights worked with senior stakeholders to create a prioritised insights roadmap with key metrics. They then quickly ramped up the engagement to deliver the first sub-divisional dashboard. Our partnership grew from strength to strength and over the last 4 years, Subs Insights have helped deliver subscription insights dashboards for all our sub-divisional businesses. The most significant value addition from Subs Insights was when they built and delivered a consolidated dashboard that gives the Fastmarkets' subscription business 'a single source of truth' view across all our subscription sales.
Our partnership with Subs Insights provides us with accurate, automated and on-demand insights that has freed up our resources to focus on optimising our Financial Planning & Analysis along with significant time and cost savings.
Toby Burton, Chief Financial & Operating Officer, Fastmarkets
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